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Frequently Asked Questions

Q: Can I just open one location or do I have to open multiple locations?

Currently, the minimum requirement is 3 units.

Q: Do I have to live in the area I run my business?

No. However to maximize your potential for success you should possess a good knowledge and familiarity of your Watermill Express market.

Q: What size real estate do I need for a Watermill Express location?

Our current model takes up about two standard parking spaces.

Q: Do I handle negotiations for my site or does the franchisor do that for me?

You are responsible for locating and securing the site for your Watermill Express location. We do provide assistance and we are always available to assist over the phone.

Q: How long is the term of the Franchise Agreement?

Ten years from the date of the agreement.

Q: How much royalty do I pay?

Our royalty fee is 0% for the first 12 months, 3% for 13-24 months, and 7% for 25+ months

Q: What are the steps to your Franchising process and how long does it take?

The first step is to contact us directly through our website or call 1-800-487-9643. This starts the process. We then help you evaluate if Watermill Express is a good fit for you. We require a personal visit to our headquarters in Colorado and then you would be invited to sign the franchise agreement. The time it takes to go through the process is largely dependent on you and how quickly you would like to move forward.

Q: Do you have financing available?

Financing opportunities available through third party companies

Q: What type of training do you provide?

At Watermill Express, our subject matter experts provide training and on-going support in areas such as site development, operations, marketing and technical support. Our training and support is on-going, available when you need us.

Q: With over 1,300 locations is there much room left for significant growth?

Absolutely! We’re just getting started and there is considerable room to grow in many parts of the country.

Q: What other products do you offer at Watermill Express??

In addition to our delicious pure drinking water produced by our 12-Step Water Perfection™ Program, we now offer crystal-clear Waterocks® Ice at all of our new locations. The perfect match, don’t you think?

Q: I haven’t seen any Watermill Express locations in my area. How long have you been in business?

We have been in business since 1984. We are a well established brand and looking to expand aggressively throughout the United States.

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